At Vibe Moose, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our website, https://vibemoose.com.
By using our website, you agree to the practices described in this Privacy Policy. Please take the time to read and understand this policy, and if you have any questions, feel free to contact us.
1. Information We Collect
When you visit our site, we may collect the following types of personal data:
- Personal Information: This includes details such as your name, email address, shipping address, phone number, and payment information (credit card numbers, PayPal details, etc.) when you place an order or create an account.
- Device Information: We automatically collect information about your device, such as your IP address, browser type, operating system, and browsing behavior (e.g., the pages you visit on our site) through cookies and other tracking technologies.
- Order Information: When you make a purchase, we collect order details such as the products you buy, their prices, and shipping preferences.
- Communication Information: If you contact us for customer service or inquiries, we may collect any information you provide during those communications.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing Orders: We use your personal information to process payments, fulfill your orders, and provide updates on your order status.
- Improving Our Services: Your device and browsing information help us optimize and improve our website experience, ensuring that it runs smoothly and efficiently.
- Marketing and Promotions: With your permission, we may send you promotional emails about new products, special offers, and other updates. You can opt out of these communications at any time.
- Customer Service: We use your contact details to respond to any inquiries, resolve issues, or provide assistance with your account or purchases.
- Legal Obligations: In certain cases, we may be required to use or disclose your information to comply with legal obligations, prevent fraud, or protect the rights of Vibe Moose.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:
- Service Providers: We may share your data with third-party vendors who help us provide services such as payment processing, shipping, marketing, and website maintenance. These providers only have access to the information necessary to perform their specific tasks and are required to keep your information secure.
- Business Transfers: If Vibe Moose is acquired or merged with another company, your information may be transferred to the new owners.
- Legal Compliance: We may disclose your information if required by law, such as responding to a subpoena, preventing fraud, or enforcing our terms of service.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, analyze site traffic, and provide personalized content.
- Types of Cookies We Use:
- Essential Cookies: These are necessary for the website to function properly and cannot be disabled.
- Performance Cookies: These help us understand how you use our site and allow us to improve your experience.
- Marketing Cookies: These allow us to provide targeted advertisements and promotions based on your browsing behavior.
You can adjust your browser settings to block or delete cookies; however, please note that doing so may affect your experience on our website.
5. Data Security
We take your privacy seriously and implement various security measures to protect your personal information from unauthorized access, alteration, or disclosure. We use SSL (Secure Socket Layer) technology to encrypt sensitive information, such as payment details, during transmission.
However, please be aware that no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us.
6. Your Rights
As a customer, you have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: If any of your personal information is inaccurate or incomplete, you may request a correction.
- Deletion: You may request that we delete your personal data, subject to certain legal obligations.
- Objection: You may object to the processing of your personal data for specific purposes, such as direct marketing.
- Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
To exercise any of these rights, please contact us.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Vibe Moose does not knowingly collect or solicit personal information from children under the age of 13. If you believe that we have inadvertently collected such information, please contact us immediately so that we can take the necessary steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Last Updated” date at the top of the policy will be revised accordingly. We encourage you to review this page periodically for the latest updates.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please feel free to contact us
Thank you for trusting Vibe Moose with your personal information. We are committed to safeguarding your privacy and ensuring that your experience with us is secure and enjoyable.
